• If the WiFi goes out but the power remains, the dispenser continues to work.
• If both electricity and grid are out, batteries must be installed before the blackout.

• Check the blue light.
• Check your WiFi name and password (without special characters).
• Allow the app to use location and network.

Check that the food outlet is not blocked (solid blue light).

• Check the days selected in the plan.
• Check that the exit is not blocked.

Possible network delay of up to 30 seconds.

• Close and reopen the app.
• Switch from the “Feed” tab to the “Video” tab.

• Check that the dispenser is not damp, that the food is fresh and sufficient.
• Clean and refill the dispenser.
• Consider different foods.
• Assess your stress level or whether there have been recent changes (new house, new noises, people, animals, etc.).
• Observe the animal and consult a veterinarian if necessary.

• Evaluate changes in metabolism (especially with age)
• Consider a change in diet (a new food may be more palatable or less filling, leading the animal to ask for more food).
• Consider warm weather or increased activity.
• Consult a veterinarian if necessary.